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Capture more leads and boost conversions with this automatic follow-up tool
Hey everyone, and welcome back to Go High Level 360! Remember our video on setting up your business phone number in Go High Level 360? Today, we'll unlock its true potential with Missed Call Text Back, a game-changer for busy business owners.
Remember that potential customer who calls your business, eager to connect, but you're unavailable? It happens to all of us, and unfortunately, it often means a lost opportunity. But what if there was a way to turn those missed calls into paying customers?
Enter John, a local plumber facing a common struggle: Clients would call needing his services, but he'd often be on another job and miss the call. By the time he could return the call, they'd often moved on to another plumber. The result? Frustrated customers and lost revenue.
John's turning point came when he discovered Go High Level 360's Missed Call Text Back feature. Skeptical but hopeful, he set it up in minutes, crafting a friendly message that reassured callers he'd get back to them soon and offered an easy way to schedule an appointment online.
The results were nothing short of amazing. Within a month, John saw a 33% increase in leads generated from missed calls! Customers appreciated the prompt response and the convenient scheduling option. John, finally able to capture those missed opportunities, boosted his business revenue by 62% in just three months.
John's story is just one example of how Missed Call Text Back can transform your business. It's an automated lead gen machine that works tirelessly, even when you're not around. Imagine the impact on your business if you could capture every lead, every call, and convert them into loyal customers.
Think of it this way: Every missed call is a missed opportunity. Don't let that happen to you. Follow these simple steps and unlock the lead-capturing potential of Missed Call Text Back:
Imagine a potential customer calls your business, eager to connect. But you're unavailable... and they leave forever, frustrated and forgotten. Missed Call Text Back swoops in, preventing this disaster. It automatically sends a friendly text message the moment a call goes unanswered, keeping your brand top-of-mind and prompting action.
Think of it this way: Every missed call is a missed opportunity. This feature turns those into second chances, re-engaging potential customers and giving them a convenient way to connect later. It's like having a tireless assistant working 24/7 to capture leads, even when you're not around.
Head to your Go High Level 360 sub-account Settings.
Under Business Profile Settings, find the Missed Call Text Back section. Boom, there it is!
The pre-written text is a good starting point but personalize it! Use your brand voice, highlight your value proposition, and include a clear call to action.
Pro Tip: Utilize Custom Values (those handy tags) to insert your business name, phone number, website, or even special offers directly into the message, making it feel truly personal. If you are not familiar with utilizing Custom Values, get in touch at Go High Level 360 Contact Us and we can provide that service for you.
Feeling confident? Send a Test SMS to your own number to preview the message.
Want to see it in action? Give your business number a ring and hang up – the text will arrive just like it would for a real lead.
Satisfied? Hit Save to lock in your masterpiece.
Go High Level 360 lets you take things further. Want to assign missed calls to specific team members, add tags for tracking, or even send a personalized follow-up email? Workflows make it possible!
Disable the default text message in the settings.
Head to Automations and create a new Workflow.
Select the Missed Call Text Back template – it's pre-built for convenience.
Customize the actions: add delays, assign users, add tags, and craft a personalized text message using Custom Values.
Test, publish, and watch your lead nurturing system come alive!
Missed Call Text Back is more than just a feature; it's a must-have for any business owner who values leads and conversions. It's an automated lead gen machine that works tirelessly, capturing opportunities you might otherwise miss. By following these steps and taking advantage of Workflows, you'll have a powerful system in place to turn those missed calls into loyal customers.
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