Privacy Policy

1. Introduction

GoHighLevel360 ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, submit information through our forms, or otherwise interact with us.

By using our website or services, you consent to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

• Name
• Email address
• Phone number
• Business name
• Job title
• Mailing address (if provided)

Account and Service Information

• Information submitted through contact forms
• Calendar booking information
• Intake questionnaires
• CRM-related information
• Service-related communications

Communication Information

• Email communications
• SMS/text message communications
• Chat messages
• Customer support inquiries
• Social media communications

Technical and Usage Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website pages visited
• Time spent on pages
• Referral sources
• Clickstream data

Payment Information

If applicable, billing and payment information may be collected through our payment processors. We do not store complete credit card information on our servers.

3. How We Collect Information

We collect information when you:

• Complete forms on our website
• Schedule appointments or consultations
• Subscribe to newsletters or marketing communications
• Download resources or guides
• Contact us by phone, email, SMS, or chat
• Interact with our website through cookies and tracking technologies
• Become a customer or engage our services

4. How We Use Your Information

We may use your information to:

• Provide and deliver our services
• Respond to inquiries and support requests
• Schedule appointments and consultations
• Send service-related communications
• Deliver requested resources or information
• Improve website performance and user experience
• Analyze website usage and marketing performance
• Comply with legal obligations
• Protect against fraud, abuse, or unauthorized access
• Send marketing communications where permitted by law

5. SMS Communications and Consent

If you provide your mobile phone number and opt in to receive text messages from GoHighLevel360, you consent to receive SMS and MMS messages related to our services.

These messages may include:

• Appointment confirmations and reminders
• Customer service and support communications
• Service updates and notifications
• Project updates
• Marketing and promotional messages (where consent has been provided)

SMS Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

After sending STOP, you may receive a final confirmation message and will no longer receive SMS communications from us unless you opt in again.

SMS Assistance

For assistance, reply:

HELP

or contact us at:

Email: inquire@gohighlevel360.com

Message and Data Rates

Message and data rates may apply. Message frequency varies depending on your interactions with us.

SMS Data Sharing Restriction

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze website traffic and usage
• Measure marketing effectiveness
• Support advertising and retargeting efforts

These technologies may collect information about your browsing activity on our website.

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

7. How We Share Information

We do not sell your personal information.

We may share information with:

Service Providers

Third-party vendors who assist us with:

• Website hosting
• CRM services
• Email communications
• SMS delivery
• Calendar scheduling
• Analytics
• Payment processing

Professional Advisors

Attorneys, accountants, consultants, and similar advisors when necessary.

Legal Requirements

Government authorities, regulators, or law enforcement agencies when required by law or to protect our legal rights.

All third-party service providers are expected to handle information in accordance with applicable privacy and security standards.

8. Data Retention

We retain information for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer needed, we may securely delete, anonymize, or aggregate it.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access personal information we maintain about you
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing activities
• Object to certain processing activities
• Withdraw consent where applicable
• Request information about how your data is used

Marketing Communications

You may unsubscribe from marketing emails at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly

You may opt out of text messages at any time by replying:

STOP

To exercise any privacy rights, contact:

Email: inquire@gohighlevel360.com

11. Third-Party Links

Our website may contain links to third-party websites, software platforms, or services.

We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

12. International Data Transfers

If you access our website or services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

By using our services, you consent to such transfers where permitted by applicable law.

13. Children's Privacy

Our website and services are intended for individuals who are at least eighteen (18) years of age.

We do not knowingly collect personal information from children under eighteen. If we learn that such information has been collected, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be reflected by revising the "Last Updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

GoHighLevel360

Email: inquire@gohighlevel360.com

Terms of Service: https://gohighlevel360.com/terms-of-service

Privacy Policy: https://gohighlevel360.com/privacy-policy